24/7 Emergency Claims Service
Toll Free: 1-866-952-2876
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125 Northfield Drive West
PO Box 218
Waterloo, ON N2J 3Z9
NOTE: If you are sending by courier, the postal code is N2L 6K4.
Drop-in hours: Monday – Friday 8 a.m. – 5 p.m. (EST)
For non-emergencies, please contact us during our regular business hours.
Hours: Monday - Thursday 8 a.m. – 6 p.m.; Friday 8 a.m. – 5 p.m.; Saturday 9 a.m.– 1 p.m. (EST)
or report your claims online.